This statement applies to www.hcoms.co.uk. We want as many people as possible to be able to use this website — including people who use screen readers, keyboard-only navigation, voice control, or who have low vision, dyslexia or motor impairments.
How accessible this site is
We aim to meet the Web Content Accessibility Guidelines (WCAG) version 2.2, level AA. The site has been built with semantic HTML, scalable typography, sufficient colour contrast and keyboard-reachable navigation. We do not use auto-playing media, motion-triggered scrolling, or content that flashes more than three times per second.
Specifically, on this site you should be able to:
- Zoom in up to 200% without the text spilling off the screen.
- Navigate the whole site using just a keyboard.
- Navigate the whole site using a screen reader (we have tested with NVDA on Windows and VoiceOver on macOS / iOS).
- Read the text without it being too cramped, in a font-size and line-height tuned for long-form reading.
- Reflow the layout on mobile devices without horizontal scrolling.
Known limitations
We are aware of the following areas where the site does not yet fully meet WCAG 2.2 AA:
- Some illustrative SVG graphics on product pages are decorative and have an empty alt attribute. Where these convey meaning we are gradually replacing them with text equivalents.
- A small number of older blog posts predate this site and may include code samples or screenshots without complete text alternatives. We update these as we revisit each post.
- PDF documents linked from the site may not always be tagged for assistive technologies. Where a PDF is essential to your enquiry we will provide an accessible alternative on request.
If you find something that is hard to use, please tell us — see “Report a barrier” below.
Our products
This statement covers the marketing website only. The operational systems we build for clients (such as the Diocese Management System) are governed by their own accessibility commitments, recorded in the relevant project documentation. We treat WCAG 2.2 AA as the baseline for any new build and offer accessibility audits as part of our service.
Report a barrier
If you find a page, form or feature on www.hcoms.co.uk that is difficult to use, we want to know. Email hello@hcoms.co.uk with:
- The page address (URL) or a description of where the problem is.
- What you were trying to do.
- What went wrong — including the device, browser and any assistive technology you were using, if you are comfortable sharing.
We aim to acknowledge accessibility reports within five working days and fix or schedule a fix within 30 days where the change is on this website. For issues with software we build for clients, we route the report to that client’s nominated contact.
Enforcement
The Equality and Human Rights Commission (EHRC) is the body responsible for enforcing the Equality Act 2010 in respect of accessibility. If you contact us with a complaint and you are not happy with our response, you can contact the EHRC at equalityhumanrights.com.
Public-sector bodies in the UK have a separate statutory accessibility duty under the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018. HCOMS is a private company and is not directly subject to those regulations, but we voluntarily align with them when building for public-sector clients.
How this statement was prepared
This statement was last reviewed on 1 May 2026. The site was tested by HCOMS in-house using a combination of automated tools (Lighthouse, axe DevTools, WAVE) and manual checks (keyboard-only walkthrough, NVDA screen-reader review, 200% zoom test).
Contact hello@hcoms.co.uk for an accessible-format request, an audit of your own site, or to report a barrier.