The operations layer for a Church of England diocese.
A single operations platform that replaced a stack of spreadsheets, Access databases and Outlook inboxes built up over decades. Over 25 operational areas, from safeguarding and DBS through faculty, finance and net zero, each running on its own cycle and escalation, all sat on top of the National CMS without trying to replace it.
It now runs across several UK dioceses on a monthly release cadence, with a role-scoped AI assistant available to diocesan secretaries.